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Item Details
| Title:
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MANAGING WITH TOTAL QUALITY MANAGEMENT
THEORY AND PRACTICE |
| By: |
Adrian Wilkinson, Tom Redman, Ed Snape |
| Format: |
Hardback |
| List price:
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£164.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0333620062 |
| ISBN 13: |
9780333620069 |
| Publisher: |
PALGRAVE MACMILLAN |
| Pub. date: |
1 January, 1998 |
| Series: |
Management, Work and Organisations |
| Pages: |
216 |
| Description: |
Relates Total Quality Management (TQM) to the broader organisation and the environment in the context in which TQM is located, bringing into consideration organisational culture and structure, employee relations and the balance of power between management and employees and the role of Human Resources Management. Aimed at MBA/MSc students. |
| Synopsis: |
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM. |
| Illustrations: |
VIII, 216 p. |
| Publication: |
UK |
| Imprint: |
Palgrave Macmillan |
| Returns: |
Non-returnable |
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