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Item Details
| Title:
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RESOLVING CONFLICTS AT WORK
TEN STRATEGIES FOR EVERYONE ON THE JOB |
| By: |
Kenneth Cloke, Joan Goldsmith |
| Format: |
Paperback |
| List price:
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£21.00 |
| Our price: |
£15.33 |
| Discount: |
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| You save:
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£5.67 |
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| ISBN 10: |
0470922249 |
| ISBN 13: |
9780470922248 |
| Availability: |
Usually dispatched within 1-3 weeks.
 Delivery
rates
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| Stock: |
Currently 0 available |
| Publisher: |
JOHN WILEY AND SONS LTD |
| Pub. date: |
24 May, 2011 |
| Edition: |
3rd Revised edition |
| Pages: |
400 |
| Description: |
The third edition of Resolving Conflicts at Work will identify core strategies for use by workplace leaders, managers, union representatives, human resource experts, consultants, and employees to resolve and prevent both intermittent and chronic conflicts in the workplace. |
| Synopsis: |
The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book * Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace * Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces. |
| Illustrations: |
Illustrations |
| Publication: |
UK |
| Imprint: |
Jossey Bass Wiley |
| Returns: |
Returnable |
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