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Item Details
| Title:
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MEASURE WHAT MATTERS TO CUSTOMERS
USING KEY PREDICTIVE INDICATORS |
| By: |
Ronald J. Baker |
| Format: |
Hardback |
| List price:
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£65.00 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0471752940 |
| ISBN 13: |
9780471752943 |
| Publisher: |
JOHN WILEY AND SONS LTD |
| Pub. date: |
14 September, 2006 |
| Pages: |
208 |
| Description: |
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you. |
| Synopsis: |
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you. |
| Publication: |
UK |
| Imprint: |
John Wiley & Sons Ltd |
| Returns: |
Returnable |
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