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Item Details
Title: PERFORMANCE AND PRODUCTIVITY IN PUBLIC AND NONPROFIT ORGANIZATIONS
By: Evan Berman
Format: Electronic book text

List price: £34.99


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ISBN 10: 1317463005
ISBN 13: 9781317463009
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 11 June, 2015
Edition: 2nd Revised edition
Pages: 226
Synopsis: Designed for course adoption as well as professional use, the revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
Publication: UK
Imprint: Routledge
Returns: Non-returnable
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EXERCISING ESSENTIAL STATISTICS
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GOVERNING FOR THE FUTURE
GOVERNING FOR THE FUTURE (HB)
PEOPLE SKILLS AT WORK
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PERFORMANCE AND PRODUCTIVITY IN PUBLIC AND NONPROFIT ORGANIZATIONS
PERFORMANCE AND PRODUCTIVITY IN PUBLIC AND NONPROFIT ORGANIZATIONS
PUBLIC ADMINISTRATION AND POLICY IN THE CARIBBEAN
PUBLIC ADMINISTRATION AND POLICY IN THE CARIBBEAN (HB)
PUBLIC SECTOR PERFORMANCE (HB)
THE GLOBAL EDUCATIONAL POLICY ENVIRONMENT IN THE FOURTH INDUSTRIAL REVOLUTION
THE GLOBAL EDUCATIONAL POLICY ENVIRONMENT IN THE FOURTH INDUSTRIAL REVOLUTION (HB)
THIRD SECTOR MANAGEMENT (HB)
THIRD SECTOR MANAGEMENT (PB)

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