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Item Details
| Title:
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THE CALL CENTER HANDBOOK1
THE COMPLETE GUIDE TO STARTING, RUNNING, AND IMPROVING YOUR CALL CENTER |
| By: |
Keith Dawson |
| Format: |
Electronic book text |
| List price:
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£25.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1482280698 |
| ISBN 13: |
9781482280692 |
| Publisher: |
TAYLOR & FRANCIS LTD |
| Pub. date: |
15 April, 2001 |
| Pages: |
382 |
| Synopsis: |
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. 'The Call Center Handbook' is a complete guide to starting, running and improving |
| Publication: |
UK |
| Imprint: |
CRC Press |
| Returns: |
Non-returnable |
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Ramadan and Eid al-Fitr
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
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