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Item Details
Title: WHY I HATE FLYING
TALES FOR THE TORMENTED TRAVELER
By: Henry Mintzberg
Format: Hardback

List price: £34.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1587990636
ISBN 13: 9781587990632
Publisher: CENGAGE LEARNING, INC
Pub. date: 2 April, 2001
Pages: 160
Description: An amusing insight into the madness, inconsistencies and downright unbelievable behaviour that we all subject ourselves to every time we fly. Varied management "techniques" practised in the skies, come under the irreverent gaze of Henry Mintzberg, who speaks from personal experience.
Synopsis: As all travelers know, flying is no simple matter. There are the horrors of the check-in to be negotiated, the uneven struggle to squash your hand luggage into the overhead locker and the constant fight with your neighbor over ownership of the armrest. Add to that the question of the food, the immigration queues and waiting for your luggage to appear and we can all see that something isn't quite right. So when one of the world's leading management gurus Henry Mintzberg decides to scrutinize the managment practices of the airlines and airports from his personal experience, it is worth taking notice. And when he does it in a highly amusing manner; it is worth reading.
Publication: US
Imprint: Texere Publishing
Returns: Returnable
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