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Item Details
Title: CREATING AND DELIVERING YOUR VALUE PROPOSITION
MANAGING CUSTOMER EXPERIENCE FOR PROFIT
By: Cindy Barnes, Helen Blake, David Pinder
Format: Hardback

List price: £97.00


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0749476516
ISBN 13: 9780749476519
Publisher: KOGAN PAGE LTD
Pub. date: 1 November, 2009
Edition: Re-issue
Pages: 232
Description: This practical new title shows readers how to build, deliver and harness value propositions to create profitable growth for a business, by utilizing the experience of clients and customers.
Synopsis: In recent years, developing a value proposition has become a prime consideration for businesses. A value proposition is an analysis and quantified review of the business benefits, costs and value that a company can deliver to prospective customers and customer segments. Creating and Delivering your Value Proposition provides guidance for business leaders - demonstrating why having a strong value proposition is so important for a company. This practical new title shows readers how to build, deliver and harness value propositions to create profitable growth for a business, by utilizing the experience of clients and customers. Featuring global case studies and examples, Creating and Delivering your Value Proposition is an essential guide to understanding and developing a value-focused strategy for all senior practitioners.
Publication: UK
Imprint: Kogan Page Ltd
Returns: Non-returnable
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