| Title:
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TOUGH TELEPHONING
HOW TO TELECOMMUNICATE TO WIN |
| By: |
David M. Martin |
| Format: |
Paperback |
| List price:
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£18.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0273623125 |
| ISBN 13: |
9780273623120 |
| Publisher: |
PEARSON EDUCATION LIMITED |
| Pub. date: |
1 March, 1996 |
| Series: |
Institute of Management |
| Pages: |
240 |
| Description: |
More and more business is being done through telecommunication, yet many people feel ill-equipped to deal with telephone calls. This book aims to ensure that whatever situation one is facing on the telephone, one will never be at a loss for something to say, no matter how the conversation flows. |
| Synopsis: |
More and more business is being done through telecommunication, yet many people feel ill-equipped to deal with telephone calls. This book aims to ensure that whatever situation one is facing on the telephone, one will never be at a loss for something to say, no matter how the conversation flows. |
| Publication: |
UK |
| Imprint: |
Financial Times Prentice Hall |
| Returns: |
Non-returnable |