A HANDBOOK

ACADEMIC LIBRARIANS AS EMOTIONALLY INTELLIGENT LEADERS (PB)

ADDING VALUE TO LIBRARIES, ARCHIVES, AND MUSEUMS: HARNESSING THE FORCE THAT DRIVES YOUR ORGANIZATION'S FUTURE

AN ACTION PLAN FOR OUTCOMES ASSESSMENT IN YOUR LIBRARY (PB)

ASSESSING SERVICE QUALITY

ASSESSING SERVICE QUALITY (PB)

ASSESSING SERVICE QUALITY (PB)

ASSESSING SERVICE QUALITY (PB)

ASSESSING SERVICE QUALITY (PB)

COMPARATIVE PERSPECTIVES ON E-GOVERNMENT (HB)

COMPARATIVE PERSPECTIVES ON E-GOVERNMENT (PB)

CONVERGENCE AND COLLABORATION OF CAMPUS INFORMATION SERVICES (PB)

DELIVERING SATISFACTION AND SERVICE QUALITY (HB)

DELIVERING SATISFACTION AND SERVICE QUALITY (PB)

DEPOSITORY LIBRARY USE OF TECHNOLOGY (PB)

DEVELOPING COLLECTIONS OF UNITED STATES GOVERNMENT PUBLICATIONS (HB)

ENGAGING IN EVALUATION AND ASSESSMENT RESEARCH (PB)

ETHICS AND LIBRARIANSHIP (PB)

EVALUATION & LIBRARY DECISION MAKING (PB)

EVALUATION AND LIBRARY DECISION MAKING (PB)

FEDERAL INFO POLICIES IN THE 1980S

FEDERAL INFORMATION POLICIES IN THE 1990S (HB)

FEDERAL INFORMATION POLICIES IN THE 1990S (PB)

FINANCIAL MANAGEMENT IN ACADEMIC LIBRARIES (PB)

GETTING STARTED WITH EVALUATION

GETTING STARTED WITH EVALUATION

GETTING STARTED WITH EVALUATION

GOVERNMENT PUBLICATIONS OFFICE'S LIBRARY PROGRAM (HB)

GREAT RESCUE (PB)

HIGHER EDUCATION OUTCOMES ASSESSMENT FOR THE TWENTY-FIRST CENTURY

HIGHER EDUCATION OUTCOMES ASSESSMENT FOR THE TWENTY-FIRST CENTURY (PB)

IMPROVING THE QUALITY OF LIBRARY SERVICES FOR STUDENTS WITH DISABILITIES

IMPROVING THE QUALITY OF LIBRARY SERVICES FOR STUDENTS WITH DISABILITIES (PB)

LIBRARY & INFO SCI RESEARCH

LIBRARY INFO SCI RESEARCH

LIBRARY LEADERSHIP IN THE UNITED STATES AND EUROPE (PB)

LINKING US NATIONAL TECH INFO

LISTENING TO THE CUSTOMER

LISTENING TO THE CUSTOMER (PB)

MAKING A DIFFERENCE (PB)

MANAGING WITH DATA (PB)

OUTCOMES ASSESSMENT IN HIGHER EDUCATION (PB)

PUBLIC ACCESS GOVT INFO 2E

RECORDS MANAGEMENT LIBRARY

RECORDS MANAGEMENT LIBRARY

REFLECTING ON THE FUTURE OF ACADEMIC AND PUBLIC LIBRARIES

REFLECTING ON THE FUTURE OF ACADEMIC AND PUBLIC LIBRARIES

REFLECTING ON THE FUTURE OF ACADEMIC AND PUBLIC LIBRARIES (PB)

REFLECTING ON THE FUTURE OF ACADEMIC AND PUBLIC LIBRARIES (PB)

RESEARCH MISCONDUCT (HB)

RESEARCH MISCONDUCT (PB)

RESEARCH-BASED PLANNING FOR PUBLIC LIBRARIES: INCREASING RELEVANCE IN THE DIGITAL AGE

RESOURCE SHARING IN MONTANA

RESOURCE SHARING IN MONTANA (HB)

REVISITING OUTCOMES ASSESSMENT IN HIGHER EDUCATION (PB)

SERVICE QUALITY IN ACADEMIC LIBRARIES (HB)

SERVICE QUALITY IN ACADEMIC LIBRARIES (PB)

SHAPING THE FUTURE

SHAPING THE FUTURE (PB)

STATISTICS (HB)

STATISTICS A COMPONENT OF THE RESEARCH P (PB)

STATISTICS FOR LIBRARY DECISION MAKING (HB)

TERRIBLE THUNDER (PB)

THE CUSTOMER-FOCUSED LIBRARY (PB)

THE GREAT RESCUE

THE GREAT RESCUE (HB)

THE NEXT LIBRARY LEADERSHIP (PB)

U.S. GOVERNMENT ON THE WEB (PB)

U.S. GOVERNMENT ON THE WEB (PB)

U.S. GOVERNMENT ON THE WEB (PB)

UNITED STATES GOVERNMENT INFORMATION

UNITED STATES GOVERNMENT INFORMATION

UNITED STATES SCIENTIFIC AND TECHNICAL INFORMATION POLICIES: VIEW AND PERSPECTIVES (HB)

US GOVT INFORMATION POLICIES

VIEWING LIBRARY METRICS FROM DIFFERENT PERSPECTIVES (PB)