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Item Details
Title:
DEALING WITH DIFFICULT PEOPLE IN A WEEK
HOW TO DEAL WITH DIFFICULT PEOPLE IN SEVEN SIMPLE STEPS
By:
Brian Salter, Naomi Langford-Wood
Format:
Paperback
List price:
£6.99
Our price:
£6.12
Discount:
12.5
% off
You save:
£0.87
ISBN 10:
144415883X
ISBN 13:
9781444158830
Availability:
Usually dispatched within 1-3 weeks.
Delivery rates
Stock:
Currently
0
available
Publisher:
HODDER & STOUGHTON GENERAL DIVISION
Pub. date:
27 April, 2012
Pages:
128
Description:
Learn in a week, what the leading experts on dealing with difficult people learn in a lifetime.
Synopsis:
The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!
Illustrations:
Diagrams and cartoons throughout
Publication:
UK
Imprint:
Teach Yourself Books
Returns:
Returnable
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