DEALING WITH DIFFICULT PEOPLE IN A WEEK: TEACH YOURSELF by Naomi Langford-Wood, Brian Salter ( 9781444158854 )

Item Details

Title:

DEALING WITH DIFFICULT PEOPLE IN A WEEK: TEACH YOURSELF

By:

Naomi Langford-Wood, Brian Salter

Format:

Digital

List price:

£7.99

Our price:

£6.99

Discount:

12.5% off

You save:

£1.00

ISBN 10:

1444158856

ISBN 13:

9781444158854

Availability:

Usually dispatched within 1-3 weeks.

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Stock:

Currently 0 available

Publisher:

HEADLINE PUBLISHING GROUP (DIGITAL)

Pub. date:

6 July, 2012

Series:

Teach Yourself

Pages:

128

Synopsis:

The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!

Publication:

Imprint:

Teach Yourself Books

Returns:

Non-returnable

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