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Item Details
Title:
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TRANSFORMING THE PERFORMANCE OF HM CUSTOMS AND EXCISE THROUGH ELECTRONIC SERVICE DELIVERY,TWENTY-FOURTH REPORT OF SESSION 2003-04,REPORT,TOGETHER WITH FORMAL MINUTES,ORAL AND WRITTEN EVIDENCE
HOUSE OF COMMONS PAPERS 2003-04,138 |
Volume: |
2003-04 |
By: |
Sir Edward Leigh |
Format: |
Hardback |

List price:
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£10.00 |
We currently do not stock this item, please contact the publisher directly for
further information.
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ISBN 10: |
0215017447 |
ISBN 13: |
9780215017444 |
Publisher: |
TSO |
Pub. date: |
22 June, 2004 |
Synopsis: |
HM Customs and Excise have a target of being able to offer all of their services electronically by 2005, with a 50 per cent take-up by March 2006. This e-programme is a considerable investment - [pound]327 million over 10 years to 2010 with a further [pound]250 million enhancement of the Departments existing IT infrastructure under a PFI agreement with Fujitsu. On the basis of an NAO report (HC 1267, 2002-03, ISBN 0102923736), the Committee took evidence on the implementation of the programme, the progress made in developing an electronic Vat service, and the PFI contract. Some of the conclusions are: the initial stages of the programme have not followed good practice; [pound]100 million as been spent without a proper business case and there is not a comprehensive contingency plan to address the risk of systems failure; progress in providing an e-VAT service has been slow. |
Publication: |
UK |
Imprint: |
Stationery Office Books |
Returns: |
Non-returnable |
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